It has come to our attention that numerous websites have popped up purporting to sell Zip Top® containers, sometimes at a significant discount. Sadly, we've learned from other creators that this is common following successful Kickstarter campaigns. Many of these sites only exist to steal credit card information. Others are selling cheap and unsafe knockoffs of our product.
These counterfeit sites and products are particularly deceptive because they have stolen our copyrighted videos, images, and content as well as are claiming to make and sell our patent-pending product designs. Our attorneys are vigorously pursuing each violation of our intellectual property, but since it is relatively easy to spin up a new website, it is likely that new ones will continue to appear.
Rest assured that the only ways to purchase authentic Zip Top® containers are either from our recently ended Kickstarter campaign or currently on this official company website, https://ziptop.com. Our Kickstarter backers will be the first customers to receive any Zip Top containers (estimated to start shipping in March 2019) with website orders shipping soon after that. Any site (including items on Amazon) claiming shipment before then are, without a doubt, selling counterfeit knockoffs.
We encourage you to dispute the charges with your credit card company or PayPal. We have received reports from others who were victims of these sites that they have had success getting their money back by disputing the charge.
One of the most prominent counterfeit scam site that was purporting to sell knockoff Zip Top containers has been shut down! This site was aggressively advertising on Facebook and other platforms. The effort to shut them down was helped in large measure by you, our loyal backers, who reported their deceptive ads to Facebook and other platforms. If you see other scam sites or questionable knockoffs being sold, please let us know and our attorneys will investigate. We will fight to protect our intellectual property and to protect our loyal supporters from being scammed by such unethical and often illegal activity.
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