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Zip Top Help Center

Frequently Asked Questions

Zip Top construction

Are Zip Top containers made from Food Grade Silicone?

What is platinum silicone?

Why is Zip Top better for your health?

Why is Zip Top better for the environment?

Are Zip Top containers recyclable?

Where are Zip Top containers made?

Using Zip Top containers

Is Zip Top freezer safe?

Is Zip Top dishwasher safe?

Can I microwave in Zip Top containers?

Will Zip Top stain?

Will Zip Top containers retain odors?

Are Zip Top containers air-tight?

Are Zip Top containers leak-proof?

Can I use Zip Top containers to take soup and other liquids in my lunch box or backpack?

Will sealed Zip Top containers spill if they are knocked over?

Can I sous vide in Zip Top containers?

Ordering, Shipping, Returns

Do you offer Free Shipping?

Why are your prices higher than other containers I see online?

When will my order ship?

Where do you ship?

What is your return policy?

How are international taxes and duties collected?

I already paid for shipping, why am I being charged Duties and Taxes?

Are you still shipping during the COVID-19 shut down?

Buying from other retailers

Are you selling on Amazon?

What retailers sell Zip Top?

I'm seeing suspicious sites advertising your products. Are they your company?

Partners

I'm a retailer, can I sell Zip Top in my store?

I'm a blogger, can I get a sample to review?