Frequently Asked Questions

Zip Top construction

Why platinum silicone?

Why is Zip Top better for your health?

Why is Zip Top better for the environment?

Are Zip Top containers recyclable?

Where are Zip Top containers made?

Using Zip Top containers

Is Zip Top safe to cook with?

Is Zip Top freezer safe?

Is Zip Top dishwasher safe?

Can I sous vide in Zip Top containers?

Will Zip Top stain?

Can I use Zip Top containers to take soup and other liquids in my lunch box or backpack?

Will sealed Zip Top containers spill if they are knocked over?

Are Zip Top containers air-tight and leak-proof?

Ordering, Shipping, Returns

When will website pre-orders start shipping?

Why should I pre-order instead of waiting until Zip Top is shipping?

Where do you ship?

What is your return policy?

How are international taxes and duties collected?

Buying from other sites

I pledged on Kickstarter. When will my rewards ship?

I contributed on Indiegogo. When will my perks ship?

I missed the Kickstarter. Can I still get the pricing?

What retailers will sell Zip Top?

I'm seeing suspicious sites advertising your products. Are they your company?

Are you selling on Amazon?

Partners

I'm a retailer, can I sell Zip Top in my store?

I'm a blogger, can I get a sample to review?

Didn’t find what you were looking for? Contact us. Contact

Be the First to Know...

Sign up to be the first to hear about sales, new products, and announcements.