Frequently Asked Questions

Zip Top construction

Are Zip Top containers made from Food Grade Silicone?

Why platinum silicone?

Why is Zip Top better for your health?

Why is Zip Top better for the environment?

Are Zip Top containers recyclable?

Where are Zip Top containers made?

Using Zip Top containers

Is Zip Top freezer safe?

Is Zip Top dishwasher safe?

Can I microwave in Zip Top containers

Will Zip Top stain?

Are Zip Top containers air-tight?

Are Zip Top containers leak-proof?

Can I use Zip Top containers to take soup and other liquids in my lunch box or backpack?

Will sealed Zip Top containers spill if they are knocked over?

Can I sous vide in Zip Top containers?

Ordering, Shipping, Returns

When will my order ship?

Where do you ship?

What is your return policy?

How are international taxes and duties collected?

I already paid for shipping, why am I being charged Duties and Taxes?

Buying from other retailers

Are you selling on Amazon?

What retailers sell Zip Top?

I'm seeing suspicious sites advertising your products. Are they your company?

I missed the Kickstarter and Indiegogo campaigns. Can I still get the pricing?


I'm a retailer, can I sell Zip Top in my store?

I'm a blogger, can I get a sample to review?